Privacy Policy

Excelsior Design LLC
119 W Virginia St, Suite 101
McKinney, TX 75069
info@excelsiordesign.us
+1 903 505 4146

Information you give us directly. When you fill out a form on our Site — such as a consultation request, a samples-and-pricing inquiry, or a catalog download — we collect the information you provide. This typically includes your name, email address, phone number, and may include your company, your role, and any project details you choose to share.

Information collected automatically. When you visit the Site, certain information is collected automatically through cookies and similar technologies, including your IP address, browser type, device information, pages viewed, and how you arrived at the Site. We use this to understand how visitors use the Site and to improve it.

We do not knowingly collect payment card numbers, Social Security numbers, or other sensitive financial or government identifiers through this Site.

We use the information we collect to:

• Respond to your inquiries and provide the quotes, samples, pricing, catalogs, or services you request;
• Communicate with you about your project or request;
• Operate, maintain, and improve the Site;
• Measure and understand Site traffic and performance;
• Market our products and services, including through online advertising (see “Analytics and advertising” below);
• Protect the Site against spam, abuse, and security threats; and
• Comply with our legal obligations.

We use Google Analytics to understand how visitors use the Site. Google Analytics uses cookies to collect information such as pages visited and time on site. This information helps us improve the Site. You can learn about Google’s practices at policies.google.com/privacy, and you can opt out of Google Analytics using Google’s browser add-on at tools.google.com/dlpage/gaoptout.

We may also use advertising and conversion-tracking technologies from providers such as Google Ads and Meta (Facebook/Instagram) to measure the effectiveness of our advertising and to show you relevant ads on other platforms. These providers may use cookies or similar technologies to collect information about your activity on our Site and elsewhere. You can manage ad personalization through the settings of those platforms (for example, Google Ads Settings and Meta’s ad preferences) and through tools like optout.aboutads.info.

Inquiries submitted through our forms are delivered to us by email and stored in our business email account. We do not sell your personal information, and we do not share it with third parties for their own marketing.

We share information only as needed with service providers who help us operate the Site and our business — for example, our website hosting and email provider, and the analytics and advertising providers named above. We may also disclose information if required by law, or to protect our rights, safety, or property.

The Site uses cookies and similar technologies for analytics and, in the future, advertising. Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how some parts of the Site function.

You may contact us at info@excelsiordesign.us at any time to ask what information we hold about you, to request a correction, or to request that we delete it. Depending on where you live, you may have additional rights under laws such as the Texas Data Privacy and Security Act or the California Consumer Privacy Act; we will honor applicable rights and respond to verified requests.

You can unsubscribe from any marketing email we send by following the opt-out instructions in that message.

The Site is intended for a general, business audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

The Site may link to third-party websites (for example, our partners or social media). We are not responsible for the privacy practices of those sites; review their policies separately.

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" above. Your continued use of the Site after changes take effect means you accept the updated policy.

Questions about this Privacy Policy or your information:

Excelsior Design LLC · 119 W Virginia St, Suite 101, McKinney, TX 75069 · info@excelsiordesign.us · +1 903 505 4146